Ocular Arcade Shipping Policy
Thank you for your purchase.
Pick Up Location: 117 Maple Ter Pittsburgh PA 15211
All Printed Production is set for pick up by customer and will not be shipped unless otherwise communicated to the customer.
*The Corona Virus Pandemic continues to affect supply chain management and can sporadically cause delays so please keep that in mind allow time for your order to be processed fulfilled and shipped.
Merchandise Orders can take between 7-10 Business Days to be processed and fulfilled.
After fulfillment your order will then be shipped and can take between 3-5 Business days to arrive after fulfillment.
The risk of any damage to the Goods shall pass to you on dispatch from the premises of the Company or, where the Goods are to be collected by you, on you collecting the Goods from the Company. To be clear, the risk of damage or loss passes to you when the shipment leaves our facility. If in an unfortunate circumstance the shipment is damaged or lost during transit, you have the option of filing a claim with the shipping company (whether it is insured or not) and the shipping company may decide to pay or refuse the claim. We have no control over that decision, but we are happy to provide assistance in gathering any documentation (such as a copy of the Commercial invoice) that may be needed for this process through our support department.