Ocular Arcade Refund Policy
Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason, note that all sales are final.
If you have questions about making a purchase please contact customer service.
Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at oculararcade@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item and proof of purchase, and mail your return to the following address:
Ocular Arcade
Attn: Returns
RMA #
__________
__________, __________
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return.
EXCEPTIONS
The following items cannot be returned:
● All Products
● All Services
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● All sales are final.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
5302080803
This return policy was created using Termly’s Return and Refund Policy Generator.