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Ocular Arcade Refund Policy

RETURN POLICY

 

Last updated August 15, 2021

 

 

Thank you for your purchase. We hope you are happy with your purchase.

However, if you are not completely satisfied with your purchase for any reason, note that all sales are final.

If you have questions about making a purchase please contact customer service.

Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at oculararcade@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item and proof of purchase, and mail your return to the following address:

 

Ocular Arcade

Attn: Returns

RMA #

__________  

__________, __________  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return.

 

EXCEPTIONS    

 

The following items cannot be returned:

 

     ●     All Products   

     ●     All Services   

 

 

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned.        

     ●     All sales are final.   

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

5302080803 

oculararcade@gmail.com 

This return policy was created using Termly’s Return and Refund Policy Generator.